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Find answers in our Frequently Asked Questions, contact us via the form, or send us an email. We’re here to help you!
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Where are the products shipped from?
The products are shipped directly from our warehouse in Karlstad, Sweden via PostNord. The standard delivery time is 2–3 days.
How long does delivery take?
All orders placed before 2 PM are shipped the same day. The standard delivery time via PostNord is 2–3 business days. You’ll receive a tracking number via both SMS and email. If you haven’t received it within 24 hours of placing your order, please contact us using the form.
What payment methods can I choose?
You can pay safely and securely with Klarna, VISA and Mastercard.
I want to reach out to you
You can always contact us at kundservice@stekgrytan.se. We’ll get back to you within a few hours.
Can I cancel my purchase with you?
You can cancel your purchase from www.stekgrytan.se in accordance with consumer protection laws.
Please note that the item must be returned to us within 14 days of notifying us of your decision to cancel.
To make use of the open return policy:
The product must be returned in its original packaging and in the same condition as you received it.
You will receive your refund within 2–14 days after we have received the returned item.